Get 7% off any entry until April 25 2021!
REFUNDS POLICY 1. An 80% refund or full event credit transfer can be selected twelve weeks or earlier prior to the event.2. A 50% refund or full event credit transfer can be selected between twelve weeks and six weeks prior to the event.3. Any notice of withdrawal given between six weeks and one week of the event will only attract the full event credit transfer offer.4. Any notice of withdrawal given within one week of the event will not be eligible for any refund nor any event transfer credit.5. Entries can be transferred to another person at any time prior to the event, but the transferer must notify the Race Director.6. Refunds are of event entry fees only, and not of other costs that may be associated with the event, such as accommodation and travel.7. No refunds can be issued if transferring to a shorter distance. Event credit will be considered.8. Refunds will be processed within seven days of details of the account to be credited being received EXCEPT where there is a mass withdrawal of entrants related to a similar reason (such as a pandemic). In this case refunds may take up to 12 months. LATE ENTRIES Late entries into an event are at the discretion of the Race Director and will incur a 10% Late Fee. COURE MARKING AND ROUTE KNOWLEDGE If and when a dispute arises over any misdirection taken by an entrant, their argument will be given weight in order of:
The above means that the onus is on the entrant to understand the course, and if they don’t they are to take precautions (such as carrying the course map) to help with directions. And that the argument with the least amount of weight is that course marking was incorrect/missing.The reason why course knowledge is mainly the responsibility of the entrant is because anything less than understanding and/or carrying the course map is more susceptible to error/sabotage. For example, a watch or phone battery can go flat, a marshal may misunderstand their directions, and course markers are easily tampered with. Understanding the course map and carrying a hard copy of it is the most sure-fire way of avoiding mistakes.In cases where an entrant has taken one or more wrong course routes, the entrant will be declared a 'Did Not Finish' (DNF).
If all entrants take the same incorrect route then they will all be counted as finishers, with the course details adjusted in the results to reflect the new distance.This means that even if 99 entrants took an incorrect route, and one entrant took the correct route, the 99 entrants will be declared DNFs, and the one entrant will be declared a finisher/winner.Every possible care is taken that adequate course instructions and markings are in place, because of course we want everyone to have a misdirection-free event. But understand that there can always be circumstances where they are unreliable.